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New Contributor
New Contributor

Cancelling my plan internationally

Currently living in canada, cancelled my phone plan at home but had data top up plan, cant find any way to cancel the data boost plan from another country

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Trusted Contributor
Trusted Contributor

Re: Cancelling my plan internationally

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Honoured Contributor
Honoured Contributor

Re: Cancelling my plan internationally

I'd assume and top up options would have stopped when you cancelled the core plan?

 

Regards

 

Peter Gillespie

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New Contributor
New Contributor

Re: Cancelling my plan internationally

Yeah ive tried to jump on the chat and it wont ever load ill keep on it though

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New Contributor
New Contributor

Re: Cancelling my plan internationally

Thats what i assumed too but it wasn't cancelled

 

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Honoured Contributor
Honoured Contributor

Re: Cancelling my plan internationally

Strange. I wouldn't fret it as Optus will likely just credit back any unusable bills when they finally get it sorted.

 

I'll flag a mod @Dan_C who might ask for your details in a PM who can possibly look at where the disconect is.

 

Might take a few days to pop in though.

 

Regards

 

Peter Gillespie