For 24/7 support message our team of experts via the My Optus app.
I want to ensure my contract with optis is cancelled. The phone options for cancelling a service on 133 937 are not working. Please contact me direct so that I can be sure my contract is cancelled. I ported my number to another provider nearly a month ago and just this morning got a new bill. How can this happen?
Final bills can be tricky. Definitely find out what is going on.
But don't do it here - its just a public forum. Use LIVE CHAT and find out what is going on with your account.
Regards
Peter Gillespie
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