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mackinac2020
New Contributor
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Cancelling Plan from Abroad when Phone Cannot Complete Call

I need to cancel my post-paid SIM only OPTUS plan, ASAP. I had to rush back to my home country due to Coronavirus, and did not get a chance to cancel my plan while in Australia. 

I tried calling the number that the website gave for international callers, however my phone will not connect to complete the call. I am unable to call to cancel my plan and therefore need to do it online. How do I go about doing this?

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Ray_YC
Online Community Manager
Online Community Manager

Re: Cancelling Plan from Abroad when Phone Cannot Complete Call

If you have a social media account mackinac2020, please send a PM to Optus on Facebook or a DM on Twitter with the details.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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