cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Cancelling Plan from Abroad when Phone Cannot Complete Call

I need to cancel my post-paid SIM only OPTUS plan, ASAP. I had to rush back to my home country due to Coronavirus, and did not get a chance to cancel my plan while in Australia. 

I tried calling the number that the website gave for international callers, however my phone will not connect to complete the call. I am unable to call to cancel my plan and therefore need to do it online. How do I go about doing this?

Tags (3)
0 Kudos
Reply
1 Reply
Highlighted
Online Community Manager
Online Community Manager

Re: Cancelling Plan from Abroad when Phone Cannot Complete Call

If you have a social media account mackinac2020, please send a PM to Optus on Facebook or a DM on Twitter with the details.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply