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New Contributor Sahan
New Contributor

Cancelled mobile number

Hello, 

 

i had an Optus mobile number before traveling the globe only to return home to find out my number is cancelled, gurantiined and send back to Optus after a 6 month period. 

 

Can someone plz guide me the process of getting my old number back. 

 

Some providers like Telstra or Voda gives a new connection IF the old number is still available. 

 

Whats the procedure with Optus..how can I find out if the number is available ? 

Happy to pay extra charge for the same number.

 

thanks 

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Moderator Kartika
Moderator

Re: Cancelled mobile number

Hi @Sahan, it depends on how long ago the number was disconnected. Generally, once the number is disconnected it goes into quarantine for 6 months where it cannot be assigned to anyone and then it is made available. So if it has been more than 6 months then there is a possibility it might be in use by someone else already? 


Kartika__________________________________________________________________________
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