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Cancellation the mobile plan

Maple

I would like to cancel my monthly mobile SIM-only plan for personal reasons.

How could I do it ?

Re: Cancellation the mobile plan

Davelew

Hi 

 

You will need to contact Optus either by phone or online chat.

If you are on a 12 mnth contract they may well be a charge.

 

Dave

 

 


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Re: Cancellation the mobile plan

Casey_

Hey @Maple, feel free to send us a PM with your mobile number, full name and DOB so we can cancel the service for you. If you're wanting to take the number to another provider you must port your number away while it is still active - this will automatically cancel the service with Optus. 

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