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New Contributor simpleyang3012
New Contributor

Cancellation internationally

Hi,

 

I back to China since 2016, September. I forgot to cancel the automatic top up with my debit card. So it still cost me every month with ZERO usage. I recognized this problem untill 2017, December.. I pay around 600 AUD in total for a no usage Optus card. I really want to cancel it, but I don't know how to do. Would you help me to cancel my account?

 

TANG XIN

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RetiredModerator Toomey
RetiredModerator

Re: Cancellation internationally

Oh dear, that is a long time to go unnoticed. You would be provided a unique cancellation URL via email when auto recharge was set up.

 

If you cannot locate this, please jump into Live Chat so we can check it on our end.


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