Youd be required to talk to a Optus rep directly with regards of cancelling you Optus plan. Hopefully the details below help.
If you're within Australia, call us, select your service and choose the 'Cancel' option.
Call us on 133 937
If you're currently overseas, please contact us on this number.
8am - 7pm (AEST) Monday to Wednesday
8am - 8pm (AEST) Thursday to Friday
9am - 6pm (AEST) Saturday
We have hidden your personal information on our online public forum. We take your privacy very seriously. If you have any questions about this, please feel free to refer to the Community Guidelines. Thank you!
Just a heads up Sunny80 as per the red advisory message on the right when you posted your question that we don't have access to or visibility of customer accounts here on our public forum.
Please contact Optus directly on 133 937 during business hours and holding the line (don't press 1 to be sent the link for the Message team) to get through to a team member.
Please see this recent post from fellow customer Lewisoz with the current best advice and correct steps to follow on how to cancel your service.
Optus stores do not cancel services.
I am using another provider and I want to cancel my Optus service.
Please cancel this service effective immediately. My number is 0437303844.
My account number is hidden120775622 in the name of
38 Robert Street
Labrador QLD 4215