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New Contributor Sammie90
New Contributor

Can't recharge using debit card

I have a bar on using my credit/ debit card on my account I talk to some one on live chat last night and she said it was lifted  to wait half hr and reset my phone and so it did and it still hasn't been lifted 

the block has been there for nearly a week I recharged using a voucher. 

Even know I didn't try recharge to many times on Saturday I only tryed once or twice.


its realy annoying coz I have no data to go on live chat to talk to them  ☹️😡

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Super Contributor
Super Contributor

Re: Can't recharge using debit card

Hi @Sammie90


So sorry to hear that. What's the error message you're still receiving? 

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