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New Contributor GMH310
New Contributor

Can’t receive phone calls on iPhone

For some reason, since this morning I’ve not been able to receive phone calls on my iPhone. I’ve turned off call divert, do not disturb is not activated. My wife’s iPhone is not affected. I’ve had the issue at home and out and about.  I can receive calls on what’s ap. Any one able to offer help?

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Trusted Contributor
Trusted Contributor

Re: Can’t receive phone calls on iPhone

Whats App does not use your mobile number to receive calls through the Optus cellular network.

 

Could you please try turning your device completely off, leave it off for a minute or so and then it back on?

Make sure Do not Disturb (half moon) is deactivated when you restart your device.

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