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fraay43
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New Contributor

Can't receive calls from Optus mobile

Years ago I had a mobile service with Optus.

 

I've since ported my number to a different provider

 

I can't receive calls or messages from other Optus customers

 

When other Optus customers try to call me, they get a message saying my number has been disconnected.

 

I've tried calling Optus, they said there's nothing they could do. 

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Ray_YC
Online Community Manager
Online Community Manager

Re: Can't receive calls from Optus mobile

That is unusual if you haven't been with Optus for several years and now that has started happening.

Have you tried contacting your current service provider? 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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fraay43
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Re: Can't receive calls from Optus mobile

It started happening as soon as I switched providers. Only recently I found out what the issue was. I'm convinced it's an Optus issue that's why I contacted Optus first. I will try my current provider as well.

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