cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor fraay43
New Contributor

Can't receive calls from Optus mobile

Years ago I had a mobile service with Optus.

 

I've since ported my number to a different provider

 

I can't receive calls or messages from other Optus customers

 

When other Optus customers try to call me, they get a message saying my number has been disconnected.

 

I've tried calling Optus, they said there's nothing they could do. 

0 Kudos
Reply
2 Replies
Online Community Manager
Online Community Manager

Re: Can't receive calls from Optus mobile

That is unusual if you haven't been with Optus for several years and now that has started happening.

Have you tried contacting your current service provider? 


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
New Contributor fraay43
New Contributor

Re: Can't receive calls from Optus mobile

It started happening as soon as I switched providers. Only recently I found out what the issue was. I'm convinced it's an Optus issue that's why I contacted Optus first. I will try my current provider as well.

0 Kudos
Reply
Top Contributors