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New Contributor
New Contributor

Can't make or receive calls

Hi,

 

I am unable to make or receive calls, SMS etc on my mobile phone. It says I have no service. This has been going on for 24 hours. I waited on the phone twice yesterday for over 1.5 hours each time. All bills etc are up to date. I can access WIFI.

 

I am extremely concerned about my inability to make and receive calls.

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Online Community Manager
Online Community Manager

Re: Can't make or receive calls

Hi Smichards,

What troubleshooting have you tried? Have you tried restarting your phone?

Please see our help and support page: Can't make or receive calls on my mobile phone

Also check if there are any reported outages on our service status map


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