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New Contributor
New Contributor

Can't make or receive calls

I bought a prepaid sim card for my Samsung galaxy s7 edge. The internet works but I cannot make or receive calls

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Esteemed Contributor
Esteemed Contributor

Re: Can't make or receive calls

Have you checked the APN settings or done a network reset as I assume you came from a different provider?

https://www.optus.com.au/for-you/support/answer?id=1378 

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New Contributor
New Contributor

Re: Can't make or receive calls

Have set the APN etc to the correct setting. As I mentioned I can access the Internet but not make or receive calls

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Esteemed Contributor
Esteemed Contributor

Re: Can't make or receive calls

Try re-inserting the sim and doing a restart and if that fails maybe try the sim in another phone if possible.

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