Mobile Products & Network


Can't access Optus Perks


I am logged in on the My Optus app and when I try to click on a perk it says Sorry you can't access perks right now, please try again later. I have tried to re-register on the perks website but instead of sending a confirmation email it sends an email that tells me I have successfully de-registered my perks account. I am unable to log into perks on any browser. 

Re: Can't access Optus Perks


Hey Scottdollaz, can you please send us a PM with your account details, full name, DOB and the email you used to register for Perks? 

Re: Can't access Optus Perks


This is happening to me as well what can I do?

Re: Can't access Optus Perks


Hi @Jaaacobw


Sorry to hear that you're having issues registering to Optus Perks. 

Are you trying to log in via the app also? You could also try registering via the below: 


My Account


Optus Perks Website


Please let us know if any further issues. 



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