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Calls coming up as UNKNOWN

kate_kittykat06
I have an iPhone 6s and all of my incoming calls, including people who are in my contacts are coming up as Unknown when they call.

Re: Calls coming up as UNKNOWN

10000000000GB

Re: Calls coming up as UNKNOWN

JackNiyah1718

I’m having the same problem, help please!

Re: Calls coming up as UNKNOWN

Joyce22

I’m having the exact same problem. How do I fix it?

Solution

Re: Calls coming up as UNKNOWN

Ray_YC

Hi Joyce22,
Thank you for raising this issue.
This is not something that we can assist with here on the 

Please Chat with us or Message Us from your My Optus App under the Help menu.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Re: Calls coming up as UNKNOWN

JLJLJLJLJL

Hi, im having the same issue? Can someone please contact me and solve this for me? Im having a lot of important calls recently. Thanks.

 

07/10/2019, please fix this for me. 

Re: Calls coming up as UNKNOWN

Ray_YC

Hi there,

Please see the above previous solution. 

This is not something that we can assist with here on the forum. 

Please contact us so we can help 🙂 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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