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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
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Buzzabee and Yobee

How do I stop being charged for whatever this Buzzobee and Yobee charges are. I don't have any records on my phone that match the days of the charges, so I have no idea what they are let alone how to stop them 😞

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RetiredModerator
RetiredModerator

Re: Buzzabee and Yobee

Hello G-Mc, 

 

I'm sorry for the delay. You can lower your premium content spend limit to $0.00 in My Account. This will block any charges like these. If you would like some help doing this, investigating the charges and even raising a dispute, please send us a private message confirming your phone number, full name and date of birth. Thank you 🙂


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Re: Buzzabee and Yobee

Thanks Mike-N, I've been in touch with Optus and they were awesome and raised a complaint on my behalf and it has already been finalised 👍

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RetiredModerator
RetiredModerator

Re: Buzzabee and Yobee

That's good to hear 🙂 Reach out if you need anything in the future. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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