Hi There,
I have been trying for the past month to deal with my phone bill as i was charged while overseas for going over my data, i wasnt warned properly but had that issue sorted using the messaging app as someone raised a billing case for me and assured me it would be fixed quickly. It is now two days before my phone bill and my bill has not changed and i dont have the total amount of money the bill is asking for. Because of covid19 ive had heaps of trouble being on hold for 40+ minutes and on the online chat taking 2-3 days for a response, my billing case as not been resolved and I'm not sure what to do.
