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New Contributor
New Contributor

Bill Reprint with current address

I'm applying for a new bank account and need a bill with my current residential address (which I only just changed through optus). 

Is there a was for Optus to re-issue a bill to a recently updated address? Ideally by email so it's faster!

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Esteemed Contributor
Esteemed Contributor

Re: New Bill

I wouldn't think so but what about a snapshot of the billing information in the Optus account portal as that should reflect the changes?

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Online Community Manager
Online Community Manager

Re: New Bill

Hi Alistair1406,


No a bill reprint would be an exact version of the original and can't be altered, you would either need to wait for the next bill with your updated address or can you use another type of bill, e.g. water/gas/electricity/rates, etc.


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