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New Contributor Johnno777
New Contributor

Allocated download

I have 3 phones that are all linked. Two have 20gb each, the other has 30gb so a total of 70gb. I just received an alert that I have used a percentage of my total and it said my total is 55gb!! I have called Optus in the past about this and I was assured that it had been rectified. Why is it still saying I only have a total of 55gb then?? 

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Moderator Wesley-J

Re: Allocated download

Hey Johnno777 - I can definitely follow this up for you. Can you please send us a private message with your full name, DOB and service/account number so I can take a closer look at this? 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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