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LYYN

Hi 

I wanted to no how to stop being charged for extra Data, when I going over my own.

Re: Alerts

[ Edited ]
petergdownload

Optus provide no option to limit expensive automatic top ups. 

 

Options to protect yourself from this are:

 

1) Set local data warnings and cutoff limits on your phone (android not iphone)

2) Go prepaid (no chance of exceeding your limit)

3) Choose another network provider

 

Its regretable that customers must go to some effort to protect themselves from excessive charges.

 

Peter Gillespie

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