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New Contributor Jobey
New Contributor

Adjustment on bill

Could someone tell me what "Acc CR -Premium Content /SMS" means on my Optus bill?  It's listed under adjustments.  Thanks!

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Respected Contributor
Respected Contributor

Re: Adjustment on bill

Optus recently (and telstra a while ago) got in trouble with the ACCC for allowing 3rd party service providers charge customers unknowly for services like ringtones, games, wallpapers etc. You can see the details here - https://www.accc.gov.au/media-release/optus-penalised-10-million-for-misleading-customers-over-digit...

 

They were fined and ordered to refund customers. That credit sounds like it's for this

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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Frequent Contributor
Frequent Contributor

Re: Adjustment on bill

Acc CR -Premium Content /SMS" on your bill means ''Account Credit'', so basically Optus has credited your account due to Premium Content /SMS charges

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