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New Contributor Kaitlynngo
New Contributor

Add-on accessories

Can I add-on accessories while Im on phone plan? I came to an Optus store and they said I am on an old system, I have to migrate to new system so that I can add on accessories. I tried to call the customer service and they said they could do nothing for me. So that means I can never add-on anything while on a phone plan? Or what can I do to be migrated to new system? 


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Honoured Contributor
Honoured Contributor

Re: Add-on accessories

I believe the new system can add stuff easily. The old system no. If you're on the old system then your stuck (migration to the new one is ongoing and random) 


I suggest you just buy your addon seperately as they are generally considered money for jam in store (would you like an addon with that?)


Peter Gillespie

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