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New Contributor Nash1979
New Contributor

Add a Data Pack

Hi, can you help guide me how I can add a Data Pack to my mobile phone service online? 

All the information I can find says to logon to account and go to Extras and Options, but I can’t find that tab anywhere??!

 

thank you

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Esteemed Contributor
Esteemed Contributor

Re: Add a Data Pack

Seems an obsolete web page? The new Optus MyAccount login doesn't have those options and doesn't appear to have it anywhere I can find.

 

Nod to a Mod (I'm trying to tradmark that btw) for an update perhaps? @Ray_YC 

 

In the mean time Optus will give you 1Gb automatically for $10 (As opposed to the travel pack giving you 1.5Gb). You'll need to contact live chat (or call 1300 300 937)to see if they can arrange bigger amounts.

 

Peter Gillespie 

Online Community Manager
Online Community Manager

Re: Add a Data Pack

Nod to a mod, I like it!

Apologies for the inconvenience, Nash1979. I believe it's a situation of due to us currently upgrading our billing systems, if your account number starts with a 62, customers need to contact us to add or remove a data pack. It it doesn't, then yes please let me know as some information looks like it needs updating on our end.


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