Add a Data Pack


Hi, can you help guide me how I can add a Data Pack to my mobile phone service online? 

All the information I can find says to logon to account and go to Extras and Options, but I can’t find that tab anywhere??!


thank you

Re: Add a Data Pack


Seems an obsolete web page? The new Optus MyAccount login doesn't have those options and doesn't appear to have it anywhere I can find.


Nod to a Mod (I'm trying to tradmark that btw) for an update perhaps? @Ray_YC 


In the mean time Optus will give you 1Gb automatically for $10 (As opposed to the travel pack giving you 1.5Gb). You'll need to contact live chat (or call 1300 300 937)to see if they can arrange bigger amounts.


Peter Gillespie 

Re: Add a Data Pack

[ Edited ]

Nod to a mod, I like it!

Apologies for the inconvenience, Nash1979. I believe it's a situation of due to us currently upgrading our billing systems, if your account number starts with a 62, customers need to contact us to add or remove a data pack. It it doesn't, then yes please let me know as some information looks like it needs updating on our end.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
78 Kudos
74 Kudos
63 Kudos
55 Kudos
49 Kudos