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2019-02-22 11:23 PM
Hi, can you help guide me how I can add a Data Pack to my mobile phone service online?
All the information I can find says to logon to account and go to Extras and Options, but I can’t find that tab anywhere??!
2019-02-22 08:01 AM
Seems an obsolete web page? The new Optus MyAccount login doesn't have those options and doesn't appear to have it anywhere I can find.
Nod to a Mod (I'm trying to tradmark that btw) for an update perhaps? @Ray_YC
In the mean time Optus will give you 1Gb automatically for $10 (As opposed to the travel pack giving you 1.5Gb). You'll need to contact live chat (or call 1300 300 937)to see if they can arrange bigger amounts.
2019-02-24 01:19 PM - edited 2019-02-24 01:20 PM
Nod to a mod, I like it!
Apologies for the inconvenience, Nash1979. I believe it's a situation of due to us currently upgrading our billing systems, if your account number starts with a 62, customers need to contact us to add or remove a data pack. It it doesn't, then yes please let me know as some information looks like it needs updating on our end.
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