I purchase a new plan with new number and cannot activate.
online mobile plan activation error "Please enter valid service number" and after multiple tries error "You have exceeded the maximum number of attempts allowed for this transaction"
So I went to the Optus store and after wainting for a fair while - the good staff did there best to help and couldnt. I was given a phone number to call 133937 and after listening to lots of pre recorded messages I was told the contact center was closed.
It's saturday 10.34am and Optus is closed.
try live chat here