cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Activating SIM overseas

Firstly, I am currently overseas for a while.

I currently have a micro SIM but require a nano SIM. Whilst I realise I can get Optus to mail one out, even if not overseas, I could get a friend to mail it to me from Australia.

My concern is that this replacement SIM will need to be activated; my experience in the past was that this activation had to *initally* occur in Australia and only then could it be used for roaming.

Is this still the case or could I actually activate a new SIM whilst overseas? I won't be back for a while.

The other option is a SIM cutter but this looks hit and miss with the risk of stopping the existing SIM working altogether, therefore requiring a new SIM.

0 Kudos
Reply
4 Replies
Highlighted
Honoured Contributor
Honoured Contributor

Re: Activating SIM overseas

Not sure Optus will even send the SIM to anyone else but you (you need ID to collect it)

Given the time and complications I very much suggest you just cut the SIM down. Its actually very straight forward (you're essentially just cutting the plastic away from around the edges. Its about 99% 'hit' and 1% 'miss'.

Just get a good template and a sharp pair of scissors.

https://trendblog.net/diy-cutting-a-micro-sim-into-a-nano-sim-card-for-your-new-phone/

Highlighted
New Contributor
New Contributor

Re: Activating SIM overseas

Cheers; pretty sure they will mail it out though.

Tags (1)
0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: Activating SIM overseas

If anyone has thoughts on the activation question, it would be appreciated.
0 Kudos
Reply
Highlighted
Online Community Manager
Online Community Manager

Re: Activating SIM overseas

Hey spiceymeatball,


I believe only new SIM card activations can be done online (I haven't heard before that you need to be in Australia to do this).


For replacement SIM cards:

  • I ordered my replacement SIM online: Once you receive your delivery, you'll need to call us on 133 937 or visit your nearest Optus store with 100 points of ID to activate your SIM card
  • I picked up my replacement SIM in-store: Your replacement SIM card will be activated in-store

If you're really keen on obtaining one I can only suggest seeing if our Social Media team can help you out.


If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.  


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply