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New Contributor
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Account transfer

Why are Optus unable to transfer my Account from the old system to the new system. I can't consolidate my accounts until they do. 6 months I've been waiting. Lazy or incompetent? Need some help to do it?
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Online Community Manager
Online Community Manager

Re: Account transfer

Hard to know what the reason is here, BBQStew. I think I can read that >99% have been transferred across.


If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. Hopefully they can provide you with some information.


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