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ben27
New Contributor
New Contributor

Account not linked SOS only

My account is no longer linked and phone has no service. 

email is hidden mobile number is *****

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George_YC
Moderator
Moderator

Re: Account not linked SOS only

Hi @ben27

Not great to hear you're having some issues with your serivce and your My Account.

Please note that we’re unable to look into account details on Yes Crowd.

If you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

We can then securely verify your account details to see what's going on.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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