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New Contributor Shandog
New Contributor

Access Denied



I can't access anything on the optus website under my account and get the same error when I attempt live chat too.  I get the following error message:


Access Denied

You don't have permission to access "" on this server.

Reference #18.68464868.1501576940.2641abaa


Can anyone help me with this?

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RetiredModerator AlexRH

Re: Access Denied

Oh dear 😕 That's odd, have you since been able to access it?

If not, are you having this kind of trouble with other platforms or devices as well? 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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