cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
nmiskinis
New Contributor
New Contributor

4G and voice not working on my Samsung S9

Hi,

Today suddenly my voice and 4G data stopped working.

I restarted my phone, took out and re-inserted the SIM card, reset network settings and toggled the data from 3G to 4G but it didn't work.

It seems my phone now only works for data and voice when it is set to 3G/HSDPA.

Can somebody please help me with this?
0 Kudos
Reply
3 Replies
Ray_YC
Online Community Manager
Online Community Manager

Re: 4G and voice not working on my Samsung S9

That's pretty strange, nmiskinis.


Are you able to try your SIM in another phone? This should help identify if it's an issue with the S9. 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
nmiskinis
New Contributor
New Contributor

Re: 4G and voice not working on my Samsung S9

Thanks Ray. It seems to have resolved itself now 🙂
0 Kudos
Reply
Ray_YC
Online Community Manager
Online Community Manager

Re: 4G and voice not working on my Samsung S9

You're welcome, good news ☺️ 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
0 Kudos
Reply