cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

4G and voice not working on my Samsung S9

Hi,

Today suddenly my voice and 4G data stopped working.

I restarted my phone, took out and re-inserted the SIM card, reset network settings and toggled the data from 3G to 4G but it didn't work.

It seems my phone now only works for data and voice when it is set to 3G/HSDPA.

Can somebody please help me with this?
0 Kudos
Reply
3 Replies
Highlighted
Online Community Manager
Online Community Manager

Re: 4G and voice not working on my Samsung S9

That's pretty strange, nmiskinis.


Are you able to try your SIM in another phone? This should help identify if it's an issue with the S9. 


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Highlighted
New Contributor
New Contributor

Re: 4G and voice not working on my Samsung S9

Thanks Ray. It seems to have resolved itself now 🙂
0 Kudos
Reply
Highlighted
Online Community Manager
Online Community Manager

Re: 4G and voice not working on my Samsung S9

You're welcome, good news ☺️ 


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply