just wondering if anyone has the same thing happen to them.
14 days after applying as a new customer for IPhone X S Max hadn't received a reply from Optus
decided to ask on line first lady said u will receive it before Friday thought that was weird as have no communication other than received your order
Second lady said its been confirmed you should receive in a week or two
Third man said they are doing a credit check I will ask them to hurry up
Fourth woman will receive Friday until i told her about credit check and she goes ohh no thats all ready completed last week
A different answer all within 10 minutes
Hey @kazrez - not great to hear you've had trouble getting assistance with this one. Apologies for any confusion.
Can you please shoot me a private message with any information you've received on your end?
We'll need your full name, date of birth, and an order/mobile number for privacy reasons. Once we have that, we'll be able to check out the order.