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New Contributor kazrez
New Contributor

4 different responses in 10 minutes

just wondering if anyone has the same thing happen to them.

14 days after applying as a new customer for IPhone X S Max hadn't received a reply from Optus

decided to ask on line first lady said u will receive it before Friday thought that was weird as have no communication other than received your order

Second lady said its been confirmed you should receive in a week or two

Third man said they are doing a credit check I will ask them to hurry up

Fourth woman will receive Friday until i told her about credit check and she goes ohh no thats all ready completed last week

A different answer all within 10 minutes




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1 Reply
Moderator GuyCS

Re: 4 different responses in 10 minutes

Hey @kazrez - not great to hear you've had trouble getting assistance with this one. Apologies for any confusion.


Can you please shoot me a private message with any information you've received on your end?


We'll need your full name, date of birth, and an order/mobile number for privacy reasons. Once we have that, we'll be able to check out the order.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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