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New Contributor
New Contributor

$30

Hi I signed up for a $40 plan that was discounted on special last month to $30 for my son  and received the confirmation email stating it was all ok but when I didn’t receive the sim in the mail I contacted Optus and they said it didn’t go through because my son wasn’t 18. I didn’t think that would be a problem and just thought I could change it into my name but was told I would have to resubmit the application and that because that plan was no longer available Optus wouldn’t honour the agreement so how why can’t someone just ok the deal I had?

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Honoured Contributor
Honoured Contributor

Re: $30

Optus are pretty strict on deals. Any deal you sign up for comes with a bunch of contractual provisos. They're stipulated but Optus can only check them on their end after you've started the process. 

 

Unfortuantely you didn't qualify.

 

Regards

 

Peter Gillespie

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