Sorry about the late reply Gav1984. Since this post have you been able to get through to chat to someone who was able to look into this for you? If you're still needing a hand please send us a PM with your full name, DOB, account number and some more information about your inquiry and we'll be more than happy to give you a hand.
Hey @amos47 - sorry for any inconvenience caused! Have you since been able to chat to us? If not, can you please send us a private message with what you're needing help with?
Hi @Bramun, sorry to hear that you've been unable to get through over Live Chat 😞
If it is urgent I'd recommend getting in touch with our Financial Services team on 1300308839 (open Monday - Friday : 8:30am - 7:30pm and Saturday : 9:00am - 6:00pm) so we can assist you further with this!