20% in-store discount for bundled service

blkgixa · ‎20-10-2019

Hi,

I just ported over 1 x land to optus for 24 months on a NBN $70, and upgraded an existing landline only only to the same plan.

So 2 x $70 NBN plans.

I am existing optus on SIM only plan and wanted to upgrade to an Iphone Pro on about $110 per month and seen there was a promo for 20% off. I completed the enquiry in store which was emailed to me, however staff stated it was for NEW numbers only and I am not entitled.

Is this the case? as the T&C's state recontract aswell ???

Ray_YC · ‎22-10-2019

Hi blkgiza,

Was this a promo you saw in the store?

If the T&C's state new and recontracting customers then it should be straight forward to point this out to the staff there and be able to proceed with the offer.

Let us know how you go.

_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button

20% in-store discount for bundled service

Re: 20% in-store discount for bundled service