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View your usage, get billing support and much more with the My Optus app, download it here
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New Contributor
New Contributor

$20 Prepaid Recharge Credit

Why is there no credit after I recharge?
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Online Community Manager
Online Community Manager

Re: $20 Prepaid Recharge Credit

Hi there Cassie,


I'm afraid we don't have visibility of customers services here on Yes Crowd.


If it still hasn't come through, if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Message Us here for assistance.  


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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