cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor Sarah1103
New Contributor

1800 text messages

Hi, i accidentally turned off the ability to text 1800 numbers. How can this be restored? Thanks

0 Kudos
Reply
1 Reply
Online Community Manager
Online Community Manager

Re: 1800 text messages

Hey @Sarah1103,

 

It sounds like you may of set your Premium SMS spend control to $0.00. Now you can definitely set your own limit. It really depends on what type of services you're using. If for example you want to enter a competition, you can set your limit to say $5.00.

 

Had you recently contacted us in regards to subscription charges that you hadn't actually opted in for? We've got a handy thread here which should be of some help to you → https://yescrowd.optus.com.au/t5/Online-Mobile-Self-Service/Premium-SMS-PSMS-and-How-To-Set-A-Spend-....

 

Let us know how that goes Sarah. We're happy to help if need be.

--------------------------------------------------------------
If you've found my answer helpful, please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors