Unlocking your Prepaid Mobile is pretty easy these days but before we get started there are a few points we need to cover off:
If you have an iPhone 4 or higher and you’re already running iOS 7 then your iPhone is already unlocked from the Optus Network. If not, you can update your device to iOS 7.
If you have an iPhone 3G, 3GS or if you don’t want to update to iOS 7, perform a backup and then restore your iPhone with iTunes. When done, this will automatically unlock your device.
Other Mobile Devices (Eg. Nokia, Samsung, LG, Sony, HTC, etc.)
A fee is charged to unlock the device but the amount depends on how long your service has been active with us.
What Next? Make sure you have your credit card handy and click on the Optus Mobile Device Unlock page to get the code.
Not working as expected? Device specific instructions can provide some additional support & are available here under the section ‘Network Unlocking Instructions’.
Using an older device? Different rules apply for handsets purchased before the 03/09/12. Click here for more info.