Accepted Solution

Restore Purchase - Double Charged for Optus Sport

[ Edited ]

Been subscribed to Optus Sport for over a year now but when I logged in to access content today it asked me to subscribe. I clicked the restore purchase option however my bank account has been charged 15 dollars. I just paid my monthly subscription five days ago. Can you please advise?


Re: Restore Purchase - Double Charge


Hi SandyMandy,

Thank you for raising this issue.
We’re unable to look into account details on Yes Crowd.
Please shoot a PM to our Optus Sport team.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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