cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Les1952
New Contributor

I am not receiving my password link

I am trying to log in to Optus sport on my mobile and not receiving a password link

0 Kudos
Reply
3 Replies
Online Community Manager
Online Community Manager

Re: I am not receiving my password link

Welcome to the forum @Les1952.


Did you sign up directly through Optus, or was that via the Google Play/Apple app store? I'd suggest jumping onto the Optus Sport Facebook or Twitter page.


Send us a message and we'll be able to confirm the email address that's been registered. Normally, this issue pops up if there's been a typo in the email address that's been registered. The team will respond back to within the hour. 

0 Kudos
Reply
New Contributor JL11
New Contributor

Re: I am not receiving my password link

My email is *hidden*

I am logged in on my iPad but when I try to log in on my iPhone it says error 

0 Kudos
Reply
Highlighted
Online Community Manager
Online Community Manager

Re: I am not receiving my password link

Hi JL11,

We've hidden your e-mail address on our public forum.

What does the error message say?

Please send a message to our Optus Sport team for assistance if needed.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Top Contributors