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New Contributor
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How to unsubscribe sport

 How does one unsubscribe from Optus Sport?

All the support articles are no longer valid.

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Valued Contributor
Valued Contributor

Re: How to unsubscribe sport

Hey there!

 

Have you tried the steps located on this page?

 

https://www.optus.com.au/shop/support/answer/optus-sport-how-to-unsubscribe?requestType=NormalReques...


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button 🙂
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Re: How to unsubscribe sport

Yep. As I said, the support articles are out of date.

  • There is no entertainment tab in the My Account details
  • The subscriptions info has moved/no longer there for iOS. When I view through iTunes, it says I have none.
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Valued Contributor
Valued Contributor

Re: How to unsubscribe sport

Hmmm - I think that may be because your subscription has been cancelled already, but I've escalated your post to a staff member so they can take a look promptly for you 🙂


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button 🙂
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Moderator
Moderator

Re: How to unsubscribe sport

Hey @Cyntech - is your subscription included with your Optus plan or did you purchase the subscription via the Apple App Store? 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Re: How to unsubscribe sport

It's part of my Optus mobile plan.

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Moderator
Moderator

Re: How to unsubscribe sport

Thanks for confirming @Cyntech 

 

Can you please shoot me a private message with the following info:

 

Are you the primary account holder: Y/N
Full name: 
Date of birth: 
Account number:

 

We should be able to manually remove the subscription from your plan. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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