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How activate different Optus Sport subscription on Optus Fetch Mini

I have a Fetch mini through Optus and had previously subscribed to Optus Sports on a mobile plan, but that was cancelled some time ago.  

I have now signed up to Optus Sports again, but separately, so not linked to the Optus Mobile account.  How can I enter my new subscription details into Fetch box?  When I go to Manage - Subscriptions, the only option I have under Optus Sport is to subscribe again via the mobile plan. 

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Moderator
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Re: How activate different Optus Sport subscription on Optus Fetch Mini

Hey @wayno4

We'd recommend checking out our Fetch troubleshooting guide, and if you continue to have issues it's best to log a support case via in-app support.

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Re: How activate different Optus Sport subscription on Optus Fetch Mini

I'd already looked at the troubleshooting guide thanks.  I raised a ticket on Sunday but yet to hear anything back

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Re: How activate different Optus Sport subscription on Optus Fetch Mini

If you send a message to our Optus Sport r Social Media team on Facebook or Twitter, they'll be able to reach out to the TV & Content team for an update on your in-app case.

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Re: How activate different Optus Sport subscription on Optus Fetch Mini

Thanks

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