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Faulty Optus Sport regitration NO_EMAILnumber@OPTUS.COM.AU and my optus password does not work

I have optus sport included in my Optus MBB subscription, but I cannot log on due to my user name being NO_EMAIL#@OPTUS.COM.AU  and using my optus password to log in does not work. I cannot change the password due to that it sends the password change to the no email adress 😞 could you please fix this please OPTUS.

 

Cheers,

 

 

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Re: Faulty Optus Sport regitration NO_EMAILnumber@OPTUS.COM.AU and my optus password does not work

Hey @Wolte082 - not great to hear if your email address isn't set up with your subscription correctly. We can certainly look into this for you though.

 

Can you please send me a private message with the following info:

 

Are you the primary account holder: Y/N
Full name: 
Date of birth: 
Account/Service number:

Email address you'd like to use:

 

Once we have that, we should be able to get this fixed up. 
 


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