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can sign into webmail but not account management

leematt

Cannot access my account but can get into webmail

Re: can sign into webmail but not account management

Dan_C

Heya @leematt

 

That's your Optus.com.au/myaccount that you're talking about?

 

Webmail and My Account aren't related services. What sort of issue are you having on your end?


It's not recognising your username and password, or you're unable to view your linked services? I've linked an article below, that might be helpful. Let us know, happy to help out. 

 

My Account Troubleshooting.


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