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Wrong plan

Miss

I recharged with a $10 voucher and accidently pressed $10 extras credit instead of $10 weekly credit. How can I change it

Re: Wrong plan

Xenomorph

Hi!

 

That's a recharge selection error!

Well, you can give the Optus Customer Service a phone call at 1300 555 002.

They can process a once off adjustment on your account, but moving forward.. Please be careful with the recharge selection and double check the details!

 

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My answers are just my opinions. It doesn't represent Optus or any of it's staffs.
Click Kudos if you find it helpful, and mark it as an anwer if your problem has been resolved! Smiley Wink

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Click Kudos if you find it helpful, and please mark it as an anwer if your problem has been resolved! Smiley Wink

Re: Wrong plan

Alistar

Oh no Smiley Sad Thanks for the info Xenomorph! How did you go Miss? If you contact that number and you haven't used any of the usage they'll be able to change this for you! Al

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