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Occasional Contributor Lazos
Occasional Contributor

Wrong email address used by CS operator to setup MY ACCOUNT

The wrong email address was used to setup my account...

I cant login as its somebody elses email address...

can we as business customers have 24/7 business support please!!!

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Online Community Manager
Online Community Manager

Re: Wrong email address used by CS operator to setup MY ACCOUNT

Hey @Lazos, doesn't sound like we're off to a great start.

 

I'm more than happy to lend a hand with this one. Are you able to send us a PM with your account details (click on my YC handle click the message tab on the top portion of my profile page). I'll need your full name, DOB and account number. If the account is under the name of the business, I'll also need to confirm your position within the business. If you could also send through the correct email address, we'll get that changed for you.

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Occasional Contributor Lazos
Occasional Contributor

Re: Wrong email address used by CS operator to setup MY ACCOUNT

PM sent

 

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Online Community Manager
Online Community Manager

Re: Wrong email address used by CS operator to setup MY ACCOUNT

We've just replied back @Lazos.

 

I think we've managed to solve this one for you. We'll continue chatting via PM if you like.

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