Accepted Solution

Unable to login Optus Perks via browser/mobile


Hi - everytime i login to Optus Perks, I get this error:


Looks like you don't have any active phone numbers or broadband usernames on the account at the moment.


I can seem to access the Perks via App but definitely not mobile/browser.


Would appreciate any support


Re: Unable to login Optus Perks via browser/mobile


Hey there! Sorry for the issues here...


It sounds like your profile may need amending on our end. Please send through your account details with a screenshot of the error to Someone will get it fixed up for you asap.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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