Hey @erinpmf6543 - I've just edited your personal details out.
Let us know if you need a hand with anything else!
Hi @ erinpmf6543 - Apologies for any inconvenience caused. We have deleted your personal details because this conversation is visible publicly. Could you please PM me Here your full name, date of birth, NBN number for ID so that we can check your account details.
Because I live alone I only make about 5-6 calls per week on my landline which was easy to check. I don't have a mobile phone in my current plan. Early in the year OPTUS increased my data to 100GB which I did not request and don't need. It will be decreased to 50GB and I will get the cheaper plan. It will start off at $75 per month when OPTUS sets it up then will immediately decrease to $60 with a discount of $10 per month. I told the guy I chatted with that I was a pensioner and could not afford the dearer plans for what I was currently using. I suppose I was lucky, but appreciated it.