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Flashart53
Regular Contributor
Regular Contributor

Prepaid mobile broadband receipt

I recently purchased online a $130 prepaid mobile broadband plan valid for 2 years. I paid with my credit card but need a receipt for tax and other purposes. I can only see my postpaid bills in MY ACCOUNT. Can you tell me how and where I get or view a receipt for the $130 I paid?

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Marie
Moderator
Moderator

Re: Prepaid mobile broadband receipt

Hey Flashart53 🙂

 

You should have been provided the option to have it emailed to you. 

 

If so I'd recommend checking your spam folder to see that it hasn't been sent there incorrectly.


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Flashart53
Regular Contributor
Regular Contributor

Re: Prepaid mobile broadband receipt

Hi, thanks, I have found it in my normal mail but because we have had no internet since Jan 2 until the day before yesterday and my Optus 3G at home is pretty much useless I must have missed it coming in.

It looks pretty basic and doesn't look like a tax invoice. Hopefully it will be enough for me to use as it does have a receipt number.

 

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Marie
Moderator
Moderator

Re: Prepaid mobile broadband receipt

Glad to hear you've been able to find it Flashart53 🙂 

 

Let us know how you go. 

 

We'll be happy to give you a hand if you need anything else.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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