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2018-08-11 05:15 PM
Hey guys, my online Optus usage details are as of the last & past few days not loading any of my usage details information, at all!! I cannot view my msg’s or calls usage logs as per i usually do online via my Optus account.
2018-08-12 12:04 PM
Thanks for reaching out @Jjay1996. Can I get you to confirm if you're viewing this via your My Account or your My Optus app? Happy to take a closer look for you - can you send us a PM with your full name DOB and number?
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