Optus online usage details


Hey guys, my online Optus usage details are as of the last & past few days not loading any of my usage details information, at all!! I cannot view my msg’s or calls usage logs as per i usually do online via my Optus account. 

Re: Optus online usage details


Thanks for reaching out @Jjay1996. Can I get you to confirm if you're viewing this via your My Account or your My Optus app? Happy to take a closer look for you - can you send us a PM with your full name DOB and number? 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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