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Stella12131
New Contributor
New Contributor

Optus my account

Hi - I recently changed to a new service with Optus. I have been trying for the past few months to link my new service to my extorting my account so that I can get my bills emailed to me. Every time I try and do this I get a message saying there are issues with the website (have tried at least 10 times over the past three months).

 

I gave up on linking the account and created a new my account but I want to delete the old one so that I can use my primary email address for the new account I had to create. 

 

Please advise how I can delete my old my account - it has no Optus service linked to it so it's useless. 

 

Thanks

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Casey_
Super Contributor
Super Contributor

Re: Optus my account

Hey Stella12131, more than happy to help out with this. Can you please send us a PM with your account details, DOB and both of your My Account logins? 

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