Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Stella12131
New Contributor

Optus my account

Hi - I recently changed to a new service with Optus. I have been trying for the past few months to link my new service to my extorting my account so that I can get my bills emailed to me. Every time I try and do this I get a message saying there are issues with the website (have tried at least 10 times over the past three months).


I gave up on linking the account and created a new my account but I want to delete the old one so that I can use my primary email address for the new account I had to create. 


Please advise how I can delete my old my account - it has no Optus service linked to it so it's useless. 



0 Kudos
1 Reply
Moderator Casey_

Re: Optus my account

Hey Stella12131, more than happy to help out with this. Can you please send us a PM with your account details, DOB and both of your My Account logins? 

0 Kudos